The RAM Job Management mobile app allows your team to view and complete jobs, access customer information and update job progress while working in the field.

Before getting started, make sure you've already created a team member on the web dashboard and enabled mobile app access for that user.

From the web dashboard, go to Settings > Manage Team and create a new team member, or edit an existing one.

Open the user's Access Settings and ensure Mobile App Access is set to Yes.

You can also configure the user's permissions to control what they can view and do within the app.

Choose how many days in advance jobs should be synced to the user's device.

We recommend setting this to a couple of days so upcoming jobs remain available, even when working without an internet connection.

Under Email Notifications, we recommend enabling notifications for assigned jobs so users are alerted when new work is allocated to them.

When you're finished, click Save.

The team member will receive an email inviting them to activate their account.

They'll need to:

Once their account has been activated, they can download the RAM Job Management mobile app from the App Store or Google Play.

Open the app and sign in using the email address and password created during account activation.

On first login, the app will prompt the user to create a secure four-digit PIN for faster future logins.

Tap Sync when prompted.

The first sync may take a little longer as the app downloads all required data. Once complete, the user is ready to start using the app.

After signing in, users can:

The RAM Job Management mobile app stores data locally on the device.

To avoid data being overwritten, each user should only sign in on one mobile device using their account.