The Live Share feature allows you to create a simple, temporary view of a vehicle's live location. It's useful when a customer wants an arrival update or a colleague needs to check where a vehicle is without having their own tracking login.
Watch the short video below as Jamie, one of our technical support specialists, explains how to create and share a Live Share link.
Creating a Live Share Link
To create a new Live Share:
Go to Tracking in the left-hand menu and select Live Share.
Click Create at the bottom of the page.
Select the vehicle or vehicles you want to share.
Choose when the link should be active.
Set an expiry time to decide when the link will stop working.
Click Create to save your Live Share.
Your new link will appear in the list of active Live Shares.
Tip: Setting an expiry time helps protect driver privacy by ensuring the link stops working when it's no longer needed.
Sharing and Viewing Your Link
Once you've created your Live Share, you can send the link directly to a customer or colleague by email or text message.
If you want to check what the recipient will see before sharing it, simply click the link in your Live Share list to open the shared view.
The recipient will only be able to see:
The vehicle's live location.
A basic map view showing where the vehicle is.
They won't have access to your reports, account information or other tracking features within the RAM portal.
Summary
Live Share provides a simple way to give customers and colleagues temporary visibility of a vehicle's location without providing access to your tracking system. Share links when needed and set an expiry time to help protect driver privacy.