Skip to main content

How Often is Tracking Data Updated?

An overview of how frequently tracking data is refreshed in the RAM Tracking system.

Updated yesterday

The frequency of tracking data updates depends on your RAM Tracking plan. Here's what to expect for each package.

Lite Package

  • Every 2 minutes while the vehicle is in use

  • Updates occur at regular 2-minute intervals when the ignition is on

Core and Plus Packages

  • Every 1 minute while the vehicle is in use

  • Every turn the vehicle makes (providing more detailed route information)

  • Updates occur at regular 1-minute intervals when the ignition is on

When Updates Stop

Live updates pause when:

  • The vehicle ignition is turned off

  • The vehicle is in an area with no cellular coverage

  • The tracking unit loses power

Note: Even when the ignition is off, you can still see the vehicle's location on the map; it will show the last position before the ignition was turned off.

Need More Frequent Updates?

If you're on the Lite package and need more frequent tracking updates, consider upgrading to Core or Plus for 1-minute updates plus turn-by-turn tracking. Contact our support team to discuss upgrade options.

Did this answer your question?