The frequency of tracking data updates depends on your RAM Tracking plan. Here's what to expect for each package.
Lite Package
Every 2 minutes while the vehicle is in use
Updates occur at regular 2-minute intervals when the ignition is on
Core and Plus Packages
Every 1 minute while the vehicle is in use
Every turn the vehicle makes (providing more detailed route information)
Updates occur at regular 1-minute intervals when the ignition is on
When Updates Stop
Live updates pause when:
The vehicle ignition is turned off
The vehicle is in an area with no cellular coverage
The tracking unit loses power
Note: Even when the ignition is off, you can still see the vehicle's location on the map; it will show the last position before the ignition was turned off.
Need More Frequent Updates?
If you're on the Lite package and need more frequent tracking updates, consider upgrading to Core or Plus for 1-minute updates plus turn-by-turn tracking. Contact our support team to discuss upgrade options.