Welcome to the New RAM Platform
We're excited to introduce our updated RAM platform!
Watch the short video below for a quick overview from Jamie, one of our technical support specialists.
Getting Started
When you first log in, you'll land on the new Home Screen.
Here, you can see details of your current package and a snapshot of where your vehicles are currently located.
Clicking on the map will take you to the Live Map section, which is also available through the collapsible menu on the left-hand side.
Checking Vehicle Activity
On the Home Screen, you'll also see a quick summary of your assets' current activity.
This shows how many of your assets are currently moving, parked or stationary, giving you an at-a-glance overview of your fleet.
Navigating the Portal
The collapsible menu on the left-hand side gives you access to key areas of the portal, including the Live Map and Live Cameras.
You can also access your account invoices directly from the Home Screen.
Updating Your Profile
You can make changes to your account through your profile settings.
Here you can:
Update your name and email address.
Choose how dates and times are displayed.
Set your preferred distance units, choosing between metric and imperial.
Choose your temperature units, selecting Celsius or Fahrenheit.
These settings allow you to customise how information appears throughout the portal.
Accessibility Settings
You can also adjust the portal to make it easier to use.
Here you can:
Choose colour blindness settings to improve how information appears on screen.
Increase the font size if you find the text difficult to read.
Enabling Multi-Factor Authentication
For an extra layer of account security, you can enable multi-factor authentication (MFA).
This links your account to an authenticator app. Once enabled, you'll need your username, password and an authentication code from the app when logging in.
Need Help?
If you need any extra help or have questions, our support team is here for you.