Welcome to the New RAM Tracking Platform
We’re excited to introduce our new and improved tracking platform!
Watch the short video below for a quick overview from Jamie, one of our technical support specialists.
Getting Started
When you first log in, you’ll land on the new Home Screen.
Here you can see an overview of where all your vehicles are currently located.
Clicking on the map will take you to the Live Map section.
This is where you’ll find the main live tracking features.
Checking Vehicle Activity
On the Home Screen, you’ll also see a quick summary of what your assets are doing, whether they’re moving, stationary, or parked.
If you have 4G cameras, you’ll find a link to access the Live Cameras portal on the left-hand side.
Updating Your Profile
You can make changes to your account through the Edit Profile section.
Here you can:
Update your personal information.
Change the colour palette or font size (helpful for accessibility).
Set your business hours.
Anything that happens during your business hours is classed as authorised business use.
Anything outside of those hours may be recorded as private or unauthorised use.
This links to your private reports and private mileage alerts.
Managing Users
You can add new users to your system too.
Click the person icon in the top right corner, then select Manage Users.
From there:
Click Create at the bottom of the page.
Enter the new user’s details: name, email, and permissions (admin or standard).
Click Create again.
The new user will get an email with a login link and password so they can access the system straight away.
Need Help?
If you need any extra help or have questions, our support team is here for you.