RAM Live cameras can detect a range of driving events, impacts and, when fitted with AI lenses, driver behaviours. You can choose which events you want to be notified about and review the footage directly through your portal.
Watch the video below to see how to set up event notifications and request footage when an event is detected.
Understanding Camera Events
RAM Live cameras use an in-built accelerometer to detect driving events and impacts.
Standard camera features include:
Harsh braking: Detects sudden braking.
Harsh acceleration: Detects rapid acceleration.
Harsh cornering: Detects sharp turns.
Impact events: Detects shocks or impacts to the camera.
If your vehicle is fitted with AI lenses, additional events can be detected, including:
Driver not visible
Camera obstruction or blocking
Driver drowsiness
Driver distraction
Mobile phone use
Smoking in the vehicle
Some cameras also have a manual panic button. If the driver presses this small black button, it automatically sends a manual footage request.
Setting Up Event Notifications
You can choose which camera events trigger notifications and which users receive them.
Open the Notifications tab in the RAM Live section.
Select the events you want to receive notifications for.
Choose the users who should receive them.
Select whether notifications should be sent by email, push notification or both.
Save your notification settings.
Please note: To receive push notifications, users must be logged into the RAM mobile app using the same email address selected as the notification recipient.
Once set up, you'll receive notifications when your cameras detect the selected events.
Reviewing Detected Events
When you receive an event notification, return to the RAM Live section of your portal to review it.
Find the relevant event and select View.
A snapshot will appear showing the front-facing camera and, if installed, the driver-facing camera.
Select the pink Request button to request the recorded footage.
The footage will begin uploading the next time the camera comes online.
Reviewing Camera Events and Footage
Event notifications help you keep track of activity detected by your cameras and identify footage that may need further review. You can choose which events to monitor and who in your team receives updates.
Need Help?
If you have any questions about camera events, notifications or requesting footage, our support team is happy to help.