Events are automatically generated alerts that help you monitor driving behaviour and identify incidents that may require your attention.
Automatic Event Detection
All of our RAM Live dash cams include a built-in accelerometer that continuously monitors for harsh driving events. This technology automatically detects:
Impacts - Collisions or sudden jolts
Cornering events - Sharp turns taken too quickly
Harsh accelerations - Sudden speed increases
Harsh braking - Emergency or abrupt stops
The system works in the background, so there's no need for manual monitoring or setup.
Managing Your Notifications
Setting Up Email Alerts
When driving events occur, you'll typically receive email notifications. To customise these alerts:
Click the small person icon in the top right corner
Navigate to your settings
Choose who should receive event notifications
Select which severity levels trigger alerts
Why Customise Notifications?
Tailoring your notification settings ensures you only receive alerts for incidents that are relevant to your operation. This reduces unnecessary interruptions whilst keeping you informed about serious events.
Finding and Requesting Event Footage
Filtering Your Events
Use the filtering options to focus on what matters most:
Filter by specific vehicle to see events for individual drivers
Sort by severity (moderate, severe) or event type to prioritise urgent incidents
Requesting Footage from Events
Getting video footage is straightforward:
Browse your filtered events list
Select the incident you want to investigate
Click "Request Video"
Wait for the next camera power-up to begin upload
Look for the camera icon in the media column when upload is complete
Viewing Your Event Videos
Once footage is uploaded, you have two viewing options:
From the Events Page: View footage directly alongside event details for immediate context
From the Video Gallery: Access your event footage within your complete video library
Both options give you full playback controls and the ability to review incidents thoroughly.
Need Additional Help?
Having trouble with event settings or footage requests? Our support team can provide guidance tailored to your specific setup.