Why You Might Need to Remove the SD Card
You may need to access the SD card from your camera to:
Download videos to your computer
Share videos for insurance purposes
Retrieve videos from a damaged camera
Access videos that aren't available through video on demand
Important Information About SD Cards
Replacement cards: You can reinsert the same SD card or replace it with a new one that has more storage capacity. SD cards for dash cams require specific formatting and must be purchased from RAM Tracking to ensure compatibility.
Video on demand access: Once an SD card is removed from the camera, you cannot request videos stored on that card through the RAM Live video on demand feature.
How to Replace the SD Card
Safety First
Turn off the vehicle's ignition before beginning the SD card replacement.
Step-by-Step Process
Access the SD card compartment
Locate the security panel on the camera
Unlock the security cover using the security key provided with your camera
Remove the current SD card
Press down gently on the SD card once
The card will pop out slightly
Carefully pull the card out completely
Insert the new SD card
Insert the new SD card into the SD slot on the camera
Press gently until it clicks into place
Secure the camera
Replace the security cover
Lock it with the security key
After Replacement
Once you've installed a new SD card, the camera will begin recording to the new card. Make sure to store your security key safely for future SD card changes.
Need Help?
If you have trouble accessing the SD card compartment or need to purchase replacement SD cards, contact our support team for assistance.