Your vehicle has a camera and GPS tracking unit installed. When the unit detects a harsh driving event, a video recording of the incident is made.

The video is analysed and classified by our RAM Live software, and then is available to watch in web app on desktop or mobile

This article covers the following topics:

How videos are triggered

Driving behaviour such as harsh acceleration or braking creates causes g-force to affect the vehicle and is detected by the vehicle tracker. This is measured and triggers a video if the g-force goes above certain thresholds.

Harsh driving events and thresholds

The vehicle tracker detects the following harsh driving events:

Acceleration

  • The vehicle speeds up suddenly.

Cornering

  • The vehicle makes a harsh turn at speed.

Braking

  • The vehicle slows down suddenly.

Bump

  • The vehicle jolts suddenly (caused by impact with a person, animal or object, for example).

How videos are classified

The RAM Live determines videos as Severe, Moderate, or Mild to indicate how urgently you should watch them. The classification levels are generated based on a number of factors, including:

  • How severely the driver braked, accelerated, cornered, or encountered a sudden force to the vehicle.

  • The g-force exerted to the of the vehicle.

The videos are classified based on the severity of the harsh driving event that occurred.

Here are some possible scenarios:

Severe

The driver may have lost control of the vehicle and left the road, mounted a curb, spun the vehicle, or collided with a person, object, or another vehicle.

Moderate

The vehicle may have been involved in a dangerous situation. The driver may have swerved or suddenly braked to avoid a collision with a person, object, or another vehicle.

Mild

The event that triggered the recording was just above the threshold to register as a harsh driving event. The suggests that an incident was unlikely.

Videos and suspected collisions

If you suspect a collision has occurred, search for videos in Events tab within RAM Live. If the video is not in the list, request videos on demand in the Journeys tab or download SD card footage as soon as possible from the direct.

Bear in mind that:

  • Cameras and trackers can stop recording at the point of collision. This is because either the vehicle’s power is cut as a safety response to stop overheating, or due impact damages the device. If this happens, a video will not be triggered in RAM Live.

  • Low g-force impacts, such as side collisions. are less likely to be detected.

Help improve your severity tags

You can improve the accuracy of classifications by checking that the vehicle’s equipment is working properly before starting a journey, a great way to do this is by using RAM Assist

Check the vehicle’s equipment

  • The engine must be turned on for the camera to begin recording and detect harsh driving events that trigger videos. The camera continues recording until the engine is turned off.

  • While we install the devices into your vehicles for you . Should you decide to move the camera it should remain attached to the windshield and aligned correctly so that it has a clear line of sight.

  • If the vehicle has been involved in a collision, check the devices for any signs of damage.


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