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How to set up video alert settings
How to set up video alert settings

Customise your RAM Live video alert settings.

Updated over a week ago

A video alert is automatically created for users in your organisation who have been set as a recipient.

RAM Live web-app showing the settings page. This shows enabling impact alerts and allows you to add emails in of recipients.

Enable video alerts

To enable video alerts:

  1. Go to Settings.

  2. Check the Enable impact alerts checkbox.

  3. When you have made all the required changes, choose Save.

If you are receiving too many notifications or you want other people to receive them, you can update the video alert settings.

To do this, follow these steps:

  1. Go to Settings.

  2. In the Settings tab, select/deselect recipients accordingly from the recipients drop down.

Update video alert recipients

By default, the admin user will receive alert notifications.

These notifications are sent by notification within RAM Live and by email.

Admins can select the users who will receive the alerts and how they will receive them. Do the following:

  1. Choose Settings

  2. In the recipient dropdown, make your selections and choose Save. You can also send a copy of the alert to the driver from here

Disable video alerts

To disable video alerts:

  1. Uncheck the Enable impact alerts checkbox

  2. When you have made all the required changes, choose Save.

If you’re not receiving alerts, check with your admin that you are on the recipient list.

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