Interactive Reports give you the most detailed information possible about any journey. They're perfect for investigating incidents, handling complaints, or getting complete journey details.
See how to use Interactive Reports to investigate driving incidents and access detailed journey data.
When to Use Interactive Reports
Interactive Reports are particularly useful when you need maximum detail about a journey. Common situations include:
A member of the public has reported one of your drivers
A customer has made a complaint about driving behaviour
You need to investigate a specific incident
You want complete activity data from a particular day
Accessing Interactive Reports
Go to RAM Evolution in the top menu
Select Interactive Report
Your screen splits in half to show the report interface
How Interactive Reports Work
Step 1: Select Your Vehicle
Choose a vehicle from the list at the bottom of the screen.
Step 2: Request the Report
Click to generate the report. Initially, it looks like a standard travel report, showing when the ignition was turned on (green) and off (red).
Step 3: Explore Journey Details
You can interact with the data in several ways:
View Routes: Click on any journey to plot the route on the map, showing exactly where the vehicle travelled.
Show Details: Click the "Show Details" button to see every signal received from the tracker during that journey.
Investigating Incidents
Example: Dangerous Driving Report
If someone reports dangerous driving, you can:
Look for driving events in the detailed data
Find specific incidents (like harsh cornering events)
Select the event to zoom to the exact location
See precisely where the incident occurred
Making Informed Decisions
With this detailed information, you can determine whether:
The reported incident is valid and needs addressing
The complaint may be an over-exaggeration
Additional driver training is needed
The driver's behaviour was actually acceptable
Benefits of Interactive Reports
Interactive Reports help you handle complaints and investigations professionally by providing complete, accurate data about what actually happened.
This detailed information protects both your business and your drivers by giving you the facts you need to make informed decisions.
Interactive Reports are your most powerful tool for understanding exactly what happened during any journey, giving you the confidence to handle any situation that arises.