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How to Set Up Tasks

How to create and schedule text or email reminders in RAM Assist to keep vehicle checks and tasks on track.

Updated this week

RAM Assist lets you create custom reminders to help drivers stay on top of important tasks. Whether it's vehicle checks, maintenance, or other fleet responsibilities, automated reminders keep everyone accountable.

Types of Reminders Available

RAM Assist offers flexible reminder options:

  • Delivery method: Text messages or emails

  • Frequency: One-off reminders or recurring schedules

  • Recipients: Send to yourself, drivers, or colleagues

Creating a New Reminder

Access the reminder system by clicking Tasks at the top of the portal, then select Create New Task.

Setting Up a Recurring Reminder

Let's work through a practical example: setting up daily vehicle check reminders for a driver who frequently forgets:

Basic Settings

  1. Change from one-off to recurring

  2. Switch from email to text for immediate notification

  3. Turn the reminder on to activate it

Scheduling Your Reminder

Configure when and how often the reminder is sent:

  • Time: Set to 7:00 AM (or whenever appropriate)

  • Frequency: Choose "Monday to Friday" instead of daily if you don't operate weekends

  • Mobile number: Enter the driver's phone number

Crafting Your Message

Keep your reminder message clear and specific. For example: "Don't forget to do your vehicle check this morning."

Saving and Activation

Click Save, and you'll receive confirmation that the reminder has been set up successfully.

How Reminders Improve Compliance

Once activated, the driver will receive the text reminder every morning at 7 AM. This creates a simple but effective system of accountability.

When combined with exception alerts that notify you of missed checks, drivers can no longer claim they forgot. The reminder system eliminates excuses while supporting drivers in developing good habits.

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