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Setting Up Your Vehicles

Getting your fleet properly set up in RAM Assist is essential for effective vehicle management and compliance.

Updated this week

Follow along with our Technical Support team as they demonstrate how to add vehicles and configure essential reminders.

Adding a New Vehicle

Setting up a vehicle is straightforward:

  1. Click "Add Vehicle"

  2. Enter the registration number

  3. DVLA record automatically loads

Why DVLA Integration Matters

The DVLA connection provides two key benefits:

  • Vehicle History Reports: Click the Report button to view recent tax and MOT history

  • Automatic Reminders: System sets up tax and MOT alerts 7 days before due dates

Customising Your Reminders

Tax and MOT Reminders

These are set up automatically, but you can customise them:

  1. Click on the reminder cards (they flip over)

  2. Click the pencil icon to edit:

    • The recipient who receives notifications

    • Due date if corrections are needed

    • Advance notice (up to 90 days)

Manual Reminders You Need to Set

Insurance

  • Add policy details and set the reminder recipient

Service

  • Enter service due dates

  • Set mileage limits - if drivers report checks above this limit, service reminders trigger early

Lease

  • Add lease policy details for leased vehicles

Breakdown Policy

  • Enter breakdown policy information

  • Bonus: When drivers report breakdowns via the mobile app, policy details appear on their phone

Vehicle Documents

The vehicle documents feature (paper clip icon) isn't just storage, it's a mobile tool for drivers:

  • Upload insurance certificates, V5s, and other documents

  • Drivers can access these on their phones while on the road

  • Perfect for proving insurance coverage if pulled over

Setup Checklist

For each vehicle, configure:

✓ Tax and MOT reminders (automatic)

✓ Insurance details and reminders

✓ Service intervals and mileage limits

✓ Lease information (if applicable)

✓ Breakdown policy

✓ Essential documents uploaded

Proper setup keeps your fleet compliant, avoids penalties, and gives drivers instant access to important documents when they need them.

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