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Setting Up Your Vehicles

Getting your fleet properly set up in RAM Assist is essential for effective vehicle management and compliance.

Updated over 3 weeks ago

Follow along with our Technical Support team as they demonstrate how to add vehicles and configure essential reminders.

Adding a New Vehicle

Setting up a vehicle is straightforward:

  1. Click "Add Vehicle"

  2. Enter the registration number

  3. DVLA record automatically loads

Why DVLA Integration Matters

The DVLA connection provides two key benefits:

  • Vehicle History Reports: Click the Report button to view recent tax and MOT history

  • Automatic Reminders: System sets up tax and MOT alerts 7 days before due dates

Customising Your Reminders

Tax and MOT Reminders

These are set up automatically, but you can customise them:

  1. Click on the reminder cards (they flip over)

  2. Click the pencil icon to edit:

    • The recipient who receives notifications

    • Due date if corrections are needed

    • Advance notice (up to 90 days)

Manual Reminders You Need to Set

Insurance

  • Add policy details and set the reminder recipient

Service

  • Enter service due dates

  • Set mileage limits - if drivers report checks above this limit, service reminders trigger early

Lease

  • Add lease policy details for leased vehicles

Breakdown Policy

  • Enter breakdown policy information

  • Bonus: When drivers report breakdowns via the mobile app, policy details appear on their phone

Vehicle Documents

The vehicle documents feature (paper clip icon) isn't just storage, it's a mobile tool for drivers:

  • Upload insurance certificates, V5s, and other documents

  • Drivers can access these on their phones while on the road

  • Perfect for proving insurance coverage if pulled over

Setup Checklist

For each vehicle, configure:

✓ Tax and MOT reminders (automatic)

✓ Insurance details and reminders

✓ Service intervals and mileage limits

✓ Lease information (if applicable)

✓ Breakdown policy

✓ Essential documents uploaded

Proper setup keeps your fleet compliant, avoids penalties, and gives drivers instant access to important documents when they need them.

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