Once your vehicles are set up, the next step is adding your drivers. RAM Assist makes driver management simple with automatic setup and flexible monitoring options.
Adding New Drivers
Click Manage Drivers at the top of the screen, then follow these steps:
Click Add Driver
Enter their name and mobile number
The system automatically sends them a text message
The text includes their login details and instructions for downloading the app, so drivers get everything they need to start using RAM Assist immediately.
Driver Login Details
Each driver receives unique login credentials:
Access code: Same for everyone in your company
Driver ID: Unique to each individual driver
You can view these codes anytime and resend them to drivers once per day using the SMS Credentials To button.
How Driver Assignment Works
RAM Assist uses automatic driver assignment based on vehicle checks. When a driver completes a vehicle check, they're declaring themselves as the current driver of that vehicle. The system then automatically reallocates them if they switch to a different vehicle.
This means you don't need to manually assign drivers to vehicles; the system handles it based on who's actually using each vehicle.
Driver Documentation
Similar to vehicle documents, you can upload documents for each driver. The key difference is access control:
Vehicle documents: All drivers can access these
Driver documents: Only the specific driver can access documents uploaded to their profile
Driver Activity Monitoring
At the bottom of each driver's profile, you'll find six alert cards corresponding to the six activities drivers can perform in RAM Assist:
Evidence checks
Accident reports
Fuel purchases
Expense claims
Vehicle checks
Vehicle breakdowns
Setting Up Alerts
For each activity, you can choose whether to receive email alerts and specify where they should be sent when drivers submit information.
Vehicle Check Alerts
Vehicle checks offer two notification options:
All vehicle checks: Get notified about every completed check
Defects only: Only receive alerts when issues are raised that need your attention, such as vehicles requiring garage bookings
This flexibility lets you stay informed about driver activities without being overwhelmed by unnecessary notifications. You can focus on the information that matters most to your operations.