The RAM Assist driver app puts essential fleet management tools in your drivers' hands. From vehicle checks to document access, everything they need is available on their mobile device.
Getting Started
Download the RAM Assist app from the Apple App Store or Google Play Store. When you're added to the system, you'll receive a text message with your login details immediately.
Login process:
Enter your access code
Enter your driver ID
Click Log In
Main App Interface
Current Vehicle Display
At the top of the app, you'll see the vehicle you're currently driving.
Submission Options
The middle section shows all the different types of submissions drivers can make through RAM Assist.
Document Access
At the bottom, drivers can access any documents uploaded to either the vehicle or their driver profile. This means important paperwork is always available when needed on the road.
Vehicle Checks Walkthrough
Let's look at how the vehicle check process works:
Starting a Check
Select Vehicle Checks from the submission options
Choose which vehicle you're driving (defaults to your last vehicle)
Update the mileage from the odometer
Completing the Checklist
The app presents every item on the checklist for that specific vehicle. For each item, you select:
OK - No issues found
NA - Not applicable
Defective - Problem identified
Reporting Defects
When you find an issue:
Select Defective for the relevant item
Type a description (e.g., "tyre bald")
Take a photo of the problem
Continue with the rest of your check
Submitting Your Check
Once complete, click Submit. The check is sent immediately to the RAM Assist web system for fleet managers to review.
Pool Vehicle Features
If you drive different vehicles, the app includes a useful history feature. Before taking a vehicle out or completing your own check, you can review previous vehicle checks to see any existing defects or issues that might affect your journey.
This comprehensive mobile solution keeps drivers connected to the fleet management system while providing the flexibility to work efficiently in the field.