RAM Tracking

Support for using our fleet management system to manage jobs, vehicles and drivers.

RAM Assist

Getting your fleet properly set up in RAM Assist is essential for effective vehicle management and compliance.

Setting Up Your Vehicles

Learn how to add drivers in RAM Assist, send login details, manage access codes, assign drivers to vehicles and upload their documents.

Setting Up & Managing Drivers

See how to download the RAM Assist app, log in, submit vehicle checks and report issues like damaged parts or bald tyres.

RAM Assist Mobile App

Getting Started

Learn how to manage and edit vehicle checklists in RAM Assist, including creating custom lists for different vehicle types.

Customising Vehicle Checklists

How to create alerts for missed vehicle checks and notify drivers to stay compliant.

Setting Up Exception Alerts

Learn how to view submitted checks, filter by vehicle or date, manage defects, update repair statuses, and upload evidence in RAM Assist.

Reviewing Vehicle Checks

How to create and schedule text or email reminders in RAM Assist to keep vehicle checks and tasks on track.

How to Set Up Tasks

Guides on completing vehicle checks, reporting issues and managing tasks in RAM Assist.

Vehicle Checks & Tasks

Learn how to enable sub-users and invite new users to the RAM Assist portal.

Adding Users to RAM Assist

How to access driver submissions, filter by type and date, export reports as PDFs and set up automated monthly reports in RAM Assist.

Building & Scheduling Reports

Guides on adding and managing users, plus generating reports in RAM Assist.

User Management & Reporting

Support

RAM Live

Find answers and get help from Intercom Support and Community Experts

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