Skip to main content

Setting Up Your Address Book

Learn how to enable address book compatibility to quickly select and manage customer details in Job Assist.

Updated over a month ago

The address book feature makes creating job sheets faster and more accurate by storing your customer information in one central location.

When your job templates are address book compatible, you can quickly select customers from a dropdown menu rather than manually entering their details each time.

Adding Customers to Your Address Book

Creating a New Customer Entry

  1. Navigate to the Address Book section

  2. Click Add New Customer

  3. Enter the customer name (e.g., "Training Customer")

  4. Complete all mandatory fields (marked with asterisks)

    • Company address

    • Contact information

    • Any other required details

Setting Up Multiple Sites

Many customers operate from multiple locations. The address book can handle this.

Enable Multiple Sites

  • Tick the "Allow multiple sites" option when creating your customer

  • Complete the initial customer setup and save

Adding Additional Sites:

  • Edit your newly created customer

  • You'll now see options to add additional sites

  • Enter details for each location (e.g., "Second Office", "Warehouse", "Head Office")

  • Save each site as you add it

This flexibility means you can assign jobs to the correct customer location without creating separate entries for each site.

Using Address Book with Job Creation

Identifying Compatible Templates

When creating a new job, look for the asterisk symbol next to the address book field. This indicates the template is address book compatible.

Quick Customer Selection

Instead of manually typing customer details:

  1. Click the address book dropdown menu

  2. Select your customer from the list

  3. Choose the appropriate site if they have multiple locations

  4. Customer information automatically populates into your job details

This saves time and reduces errors when creating multiple jobs for the same customers.

Benefits of Using the Address Book

  • Time Saving: No need to retype customer information for repeat jobs

  • Accuracy: Reduces typing errors in customer details and addresses

  • Consistency: Ensures customer information is standardised across all jobs

  • Flexibility: Handle customers with multiple sites from a single entry

  • Professional Appearance: Clean, consistent formatting in all your job sheets

Need Help with Address Book Setup?

Our support team can assist with importing existing customer data or setting up complex multi-site configurations.

Did this answer your question?