Here are some common reasons why you may have received a charge from RAM Tracking:
Documentation Fee
All RAM Tracking agreements include a one-time documentation fee. This administrative charge covers costs associated with opening your RAM Tracking account and handling your agreement paperwork. This is a one-off fee that applies per account, not per vehicle.
Multiple Accounts
You may have more than one RAM Tracking account, and the charge could be from your other account. This usually happens when you've signed up under a second company name.
If you can't find the account being charged, contact our support team for help locating it.
Authentication Charge
We perform authentication checks for new users, which may show as small charges on your bank statement (typically between £0.01 and £0.99). These payments are automatically refunded.
Need Help?
If you're unsure about any charges on your account or need help identifying which account a charge relates to, contact our support team for assistance.